Shipping and delivery

Shipping Policy

1. Processing & Production Time

·The shipping times vary for different products. Please refer to the information stated on the product pages for specific details. However, all products in our store will be shipped within 40 days at the latest.

2. Order Tracking

·Once your order ships, you can track the status of your package using the tracking number we provide.

3. Shipping Details

·Shipping Area: We support worldwide shipping. (The majority of our orders ship directly from our Hong Kong fulfillment center, with select specialty items dispatched from Japan.)

·Remote Areas: If your delivery address is in a remote island or other hard-to-reach area, please contact us via chat or WhatsApp before placing your order for confirmation.

·Costs: We offer Free Shipping on all orders.

·Sales Tax (U.S. Market Only)

For U.S. customers, sales tax is automatically calculated at checkout by BigCartel's tax system based on your state's regulations. These taxes are collected at checkout and remitted directly to the respective state authorities.

4. Shipping Time Overview

·Since we offer worldwide delivery, shipping times are influenced by several factors, including the geographical location of the destination, local carrier performance, seasonal shopping peaks, and customs clearance speed.

·Generally, you can expect delivery to be completed within 20 days from the date of shipment. For regions with established international logistics infrastructure, such as North America, Europe, and Australia, shipping times are typically faster.

5.Contact Us

·For any shipping questions, please click the chat button on the right side of this page, or contact us via WhatsApp (+81 70-9352-0225).